Track Your Order & Shipping Updates
We want to make sure you have the most up-to-date information on your delivery! Enter your order number and email address below—or click the tracking link in your confirmation email—to check your package status in real time.
A Quick Note on Tracking Delays
Once your package leaves our facility, tracking status is updated directly by the carrier (USPS, UPS, or FedEx). Occasionally, you may notice a delay or pause in updates for a few days. Common reasons include:
- High Shipping Volume: Peak shopping seasons and holiday surges can cause carrier processing backlogs.
- Severe Weather: Unfavorable weather conditions can temporarily slow down transit or pause operations at regional sorting hubs.
- In-Transit Scans: Packages moving long distances between major sorting centers are often not scanned again until they reach the next distribution facility.
What to Do If Your Tracking Isn't Updating
Please allow 24 to 48 hours after receiving your shipping confirmation for the initial tracking details to appear.
If your tracking shows no movement or updates for more than 5 business days, please reach out to our customer support team with your order number. We will contact the carrier to investigate, and if your package is confirmed lost or indefinitely delayed, we will work with you to expedite a resolution, including issuing a replacement shipment.
Track Your Order
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